Your information, in plain terms.

Who we are

INSNAPSYS, based at 70, Business Bay, Mumbai Naka, Nashik, Maharashtra 422002, India, is responsible for the personal information collected through this website. For any question about it, email [email protected].

What we collect, and why

• What you send us when you get in touch — your name, company, email address and message — so we can reply and carry on the conversation. We do this on the basis of our legitimate interest in responding, and to take the steps you have asked for.
• How the site is used — pages opened, browser and device type, and roughly which region you are in — so we can see what is useful and improve it. Anything stored on your device for this needs your consent; measurement that stores nothing relies on our legitimate interest.
• Standard technical logs kept by our hosting and security providers, so the site stays available and protected.

Cookies and analytics

We use Google Analytics and Microsoft Clarity. Until you allow cookies, they store nothing on your device and simply count page views in a way that cannot identify you or follow you between visits.

If you allow cookies, they can also link those page views into a single visit, and Clarity can record how a page is used, such as clicks and scrolling, with anything you type hidden.

You can change or withdraw your choice at any time through Cookie settings in the footer. Declining makes no difference to how you can use the site, and nothing here is used for advertising.

Who else is involved, and where

We share information only with the providers who help us run the site: hosting and security, email, and the analytics providers named above. They may process it outside the country you are in, including outside the UK, the European Economic Area and India, under the safeguards those providers have in place. We do not sell personal information.

How long we keep it

Enquiries: for as long as the conversation and any working relationship need, plus any period we must keep business records. Analytics: for a limited period set in the analytics tools.

Your rights

You can ask for a copy of your information, ask us to correct or delete it, object to how we use it, or withdraw consent at any time. Email [email protected] and we will respond. In the UK or the European Economic Area you can also complain to your data protection authority; in the UK that is the Information Commissioner's Office.

Changes

If this changes, we will update this page and the date above.